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Contact MidAmerican Energy Customer Service

MidAmerican Energy Phone Numbers and Emails

Toll-Free Number:

  • (888) 427-5632
Call customer service
Send Message

Emergency/ Hotline:

  • (800) 799-4443
    Electrical
  • (800) 595-5325
    Gas

Business Customer Service:

  • (800) 329-6261

General Info:

  • (877) 932-0616
    Energy Efficiency
  • (800) 747-0593
    TDD Hearing Impaired

MidAmerican Energy Emails:

Business Customer Service
Customer Service
General Info
Address Updates from Assessors, Energy Efficiency
info@midamerican.com
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How to Contact MidAmerican Energy Customer Service?

Most Popular Number:

(888) 427-5632
Total calls: 98 Issues resolved: 9 Last call: Jun 18, 2025
author avatar
PissedConsumer Reporter

MidAmerican Energy provides a range of MidAmerican Energy phone numbers to assist customers with various needs. For general customer service and inquiries, you can contact MidAmerican Energy customer service via their toll-free number, 1-888-427-5632. In case of electrical emergencies like power outages, the emergency hotline is available at 1-800-799-4443. For gas-related emergencies, you can contact Mid customer service at 1-800-595-5325.

Business customers can contact MidAmerican Energy customer service at 1-800-329-6261 for dedicated support. If you seek information on energy efficiency, dial 1-877-932-0616. Lastly, for those who are hearing impaired and require TDD services, 1-800-747-0593 is the designated number. The above-mentioned MidEnergy contact options ensure that you can access the assistance you need, whether it's a general inquiry, an emergency, or specific assistance for businesses or hearing-impaired individuals.

MidAmerican Energy Company's corporate office is at P.O. Box 657, Des Moines, Iowa 50306-0657, United States. The MidAmerican Energy office location is the central point for overseeing the company's administrative and corporate operations. It is crucial in managing various aspects of MidAmerican Energy's utility services, corporate governance, and customer relations.

Customers can use P.O. Box 8020, Davenport, IA 52808-8020 for specific mailing needs, including payments. The mailing address is dedicated to the efficient processing of payments. Moreover, if you have customer inquiries or need to correspond with MidAmerican Energy for general customer-related matters, the designated mailing address is P.O. Box 4350, Davenport, IA 52808-4350. The above-mentioned addresses are vital for ensuring accurate and effective communication with MidAmerican Energy, whether for corporate, payment, or customer inquiry purposes.

MidAmerican Energy is dedicated to providing continuous service by understanding its critical role in powering businesses and communities. The company proudly operates 24/7 to meet customers' needs and is unwaveringly committed to service.

MidAmerican Energy has a specialized Business Advantage team for commercial customers requiring assistance with starting, stopping, or transferring service. The MidEnergy customer service team is available on weekdays, from Monday to Friday, from 7 AM to 6 PM.

The business service hours ensure that commercial customers can engage with MidAmerican Energy's Business Advantage team during typical business hours, enabling them to address service-related inquiries, setup, or changes efficiently. The company's around-the-clock service commitment underscores its dedication to providing consistent and reliable energy services to businesses and communities.

MidAmerican Energy Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • MidAmerican Energy Customer Service is rated at 3.5 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call MidAmerican Energy is 8884275632. 75% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday and Saturday. The average call time is 6 minutes.

  • Be prepared for the call as MidAmerican Energy may ask you for the following information to identify you as a customer: address or zip code, first and last name or date of birth.

View full overview ›
PissedConsumer Club

Contact Information

MidAmerican Energy Website:

MidAmerican Energy Help Center:

Corporate Office Address:

MidAmerican Energy Company
P.O. Box 657
Des Moines, Iowa 50306-0657
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8 a.m. - 5 p.m.


Mailing Addresses

Payments:

MidAmerican Energy Company

P.O. Box 8020

Davenport, IA 52808-8020

Customer Inquiries:

MidAmerican Energy Company

P.O. Box 4350

Davenport, IA 52808-4350


Locations:

Cedar Rapids Office

1035 76th Ave, SW

Cedar Rapids, IA 52404

Sioux City Office

401 Douglas St.

Sioux City, IA 51101

Fort Dodge Office

4000 1st Ave. S

Fort Dodge, IA 50501

Sioux Falls Office

1914 S. Sycamore Ave. Suite 110

Sioux Falls, SD 57107

Council Bluffs Office

3003 S. 11th St.

Council Bluffs, IA 51501

Iowa City Office

1630 Lower Muscatine Rd.

Iowa City, IA 52240

Storm Lake Office

1016 N. Vestal St.

Storm Lake, IA 50588

Des Moines Office

500 E. Court Ave.

Des Moines, IA 50309

Moline Office

716 - 17th St.

Moline, IL 61265

Waterloo Office

260 Fairview Ave.

P.O. Box 600

Waterloo, IA 50704

More contact details

Fax:

+1563-336-3568

MidAmerican Energy Rating Based on 13 Reviews

Rating details

3.2
more details
Website
Value for money
Reliability
Billing Practices

Rating stats

Rating trend

Summary of MidAmerican Energy Customer Service Calls

130 TOTAL
CALLS
05:50 AVG CALL
DURATION
21% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MidAmerican Energy?

Payments and Charges Question:

  • “Pay bill”
  • “Billing”
  • “Pay Mothers finial bill”

Product/ Service Question:

  • “To reconnect my services”
  • “Power outage”
  • “Tree damage down on power line”

Staff Question:

  • “Service man here yesterday I had air conditioning now today no air conditioning”
  • “To stop service”
  • “To have service put in at my new address”

Request for Information Question:

  • “Thermostat information”
  • “To confirm payment arrangements”
  • “I need to know how to put new account in my name for new rental apartment.”

Return/ Replace Question:

  • “Changes”
  • “Change my address”

Account Question:

  • “I need my account number”
  • “I need my account number name Allen beranek”

Activation/ Cancellation Question:

  • “Cancel service”

Other Question:

  • “Gas line”
  • “No power”
  • “Turn on power”

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