Contact MidAmerican Energy Customer Service
MidAmerican Energy Phone Numbers and Emails
Toll-Free Number:
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(888) 427-5632
Emergency/ Hotline:
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(800) 799-4443Electrical
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(800) 595-5325Gas
Business Customer Service:
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(800) 329-6261
MidAmerican Energy Emails:
MidAmerican Energy Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
MidAmerican Energy Customer Service is rated at 3.5 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call MidAmerican Energy is 8884275632. 75% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday and Saturday. The average call time is 6 minutes.
Be prepared for the call as MidAmerican Energy may ask you for the following information to identify you as a customer: address or zip code, first and last name or date of birth.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
MidAmerican Energy Customer Service is rated at 3.5 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call MidAmerican Energy is 8884275632. 75% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday and Saturday. The average call time is 6 minutes.
Be prepared for the call as MidAmerican Energy may ask you for the following information to identify you as a customer: address or zip code, first and last name or date of birth.
People call MidAmerican Energy mainly because of product/ service, staff, payments and charges.
21% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact MidAmerican Energy is onlinecustomerservice@midamerican.com. 86% of customers use this email address to address their issues and concerns.
Contact Information
MidAmerican Energy Website:
MidAmerican Energy Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8 a.m. - 5 p.m.
Mailing Addresses
Payments:
MidAmerican Energy Company
P.O. Box 8020
Davenport, IA 52808-8020
Customer Inquiries:
MidAmerican Energy Company
P.O. Box 4350
Davenport, IA 52808-4350
Locations:
Cedar Rapids Office
1035 76th Ave, SW
Cedar Rapids, IA 52404
Sioux City Office
401 Douglas St.
Sioux City, IA 51101
Fort Dodge Office
4000 1st Ave. S
Fort Dodge, IA 50501
Sioux Falls Office
1914 S. Sycamore Ave. Suite 110
Sioux Falls, SD 57107
Council Bluffs Office
3003 S. 11th St.
Council Bluffs, IA 51501
Iowa City Office
1630 Lower Muscatine Rd.
Iowa City, IA 52240
Storm Lake Office
1016 N. Vestal St.
Storm Lake, IA 50588
Des Moines Office
500 E. Court Ave.
Des Moines, IA 50309
Moline Office
716 - 17th St.
Moline, IL 61265
Waterloo Office
260 Fairview Ave.
P.O. Box 600
Waterloo, IA 50704
Fax:
Summary of MidAmerican Energy Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call MidAmerican Energy?
Payments and Charges Question:
- “Pay bill”
- “Billing”
- “Pay Mothers finial bill”
Product/ Service Question:
- “To reconnect my services”
- “Power outage”
- “Tree damage down on power line”
Staff Question:
- “Service man here yesterday I had air conditioning now today no air conditioning”
- “To stop service”
- “To have service put in at my new address”
Request for Information Question:
- “Thermostat information”
- “To confirm payment arrangements”
- “I need to know how to put new account in my name for new rental apartment.”
Return/ Replace Question:
- “Changes”
- “Change my address”
Account Question:
- “I need my account number”
- “I need my account number name Allen beranek”
Activation/ Cancellation Question:
- “Cancel service”
Other Question:
- “Gas line”
- “No power”
- “Turn on power”
Compare MidAmerican Energy Customer Service To
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